PayPal allowed us to receive but not withdraw £4k while they took two months to review our account. We’d used them for many previous events and had provided everything they requested so were not concerned about the result (albeit annoyed by the delay) and carried on receiving registrations.
They finally agreed we were legit, but won’t let us access the funds until after the event. This is useless to us, as the event can’t go ahead unless we can pay the venue in advance!
As things stand, people have paid to attend an event we can’t run because PayPal is holding the money. In their own words, they “do not want business from non-profit and charity fundraising events.” That’s their choice, but to accept money on someone’s behalf, take their fees, and then decide not to release it is immoral at best.